Customer Relationship Management
Empowering Your Business with Customer Relationship Management Solutions
that Drive Growth
At ZephyrIT, we specialise in helping New Zealand organisations unlock the full potential of Customer Relationship Management. Whether you're implementing a CRM for the first time, optimising an existing setup, or looking to integrate a CRM more deeply across your digital ecosystem our team of certified consultants are here to make it happen.
From strategy to execution, we align your CRM to your business goals — not the other way around.
Our Services
CRM Strategy & Optimisation
Already using Salesforce but not seeing the ROI? We audit, assess, and refine your CRM workflows, data structures, and user adoption to ensure your CRM is driving real business outcomes.
Integration & Automation
Connect your CRM with your existing tools and systems — from ERP to marketing automation platforms. We leverage tools like MuleSoft, APIs, and native integrations to ensure everything just works.
Analytics & Reporting
Make better decisions with real-time, custom dashboards and reporting built on native tools or platforms like Tableau CRM. We help you unlock actionable insights from your customer data.
Custom App Development
Need something unique? Our developers build secure, scalable apps on your CRM Platform to meet industry-specific needs or internal business processes.
Training & Support
We offer tailored training for your internal teams and ongoing support to keep your CRM instance running smoothly and evolving with your business.
Who We Work With
We work with businesses and government agencies across Aotearoa, with a focus on:
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Manufacturing & Supply Chain
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Public Sector
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Health & Aged Care
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Professional Services
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Utilities & Energy
