Microsoft Office 365

The Microsoft ecosystem has endless opportunities with Office 365, Windows 10, Enterprise Mobility + Security, Skype for Business, SharePoint and more.

Create Your Modern Workplace

Get the most out of your Office 365 or Microsoft 365 subscriptions. ZephyrIT can help you enhance the speed, scalability and economic advantages that Office 365 provides in a safe and secure environment. 

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HELPS YOUR TEAM WORK BETTER

Your team members work in unique ways. Empower them with Office 365 to provide an intuitive experience. Combine mobile business-class collaboration and productivity tools that have accessibility from anywhere. 

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WORK IN THE CLOUD

As a Microsoft Gold Partner, ZephyrIT consultants will help you deploy Office 365 in the cloud with Enterprise Mobility + Security features.

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We help align your business goals and objectives with software and application strategies that are scalable to your growth. 

Collaboration

Every group is unique, with its own needs and workstyle. Office 365 provides an integrated solution so everyone can collaborate more effectively with team chat, online meetings, co-authoring and sharing files securely, group email and a social network for work.

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Security & Compliance

With Office 365, Microsoft takes security and compliance to the next level. Now you have even more control with built-in privacy, transparency, and refined user controls. It's easy to see why this is the most secure Office. Ever.

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Intelligence & Analytics

Easy-to-use live data monitoring and in-depth personal and organizational analysis tools let you discover new stories in your data with even more interactive reports, simpler dashboards, and compelling data visualizations.

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Mobility

Office 365 empowers your teams to stay connected and productive anywhere. View and edit documents on the go with Office 365 mobile apps. Securely view, co-author, and share files in the cloud. Access content, conversations, tasks, and schedules from any device.

ZephyrIT can help you with reduced licensing costs, configurations, cloud strategies, infrastructure requirements, and disaster recovery which are just a FEW of the immediate savings. We have been down this road and Office 365 and Microsoft 365 can help you cut costs, increase productivity, and secure your environment. 

Microsoft 365

Bring together best-in-class Office apps with powerful cloud services, device management, and advanced security. ZephyrIT can help you with Microsoft 365.

Microsoft Dynamics 365

The future of technology has arrived – take advantage of it. ZephyrIT can help you evaluate, purchase, customize and implement Microsoft Dynamics 365 for your business.

Microsoft Dynamics 365

What is Microsoft Dynamics 365?

Digital Transformation Starts Here 

ZephyrIT takes Microsoft Dynamics 365 and builds you a more intelligent cloud solution. Connect your data. Drive smarter decisions. Transform your business with a complete end-to-end process that will help you capture new business opportunities. Empower your employees, optimize your operations and engage your customers. Learn why Dynamics 365 and how you can combine your ERP and CRM.

• Improve Customer Experience

• Shorten Your Sales Cycle

• Achieve Seamless Connectivity
• Insights to Deep Levels of Data
• Leverage Social Engagement
• Deploy Quickly and Scale Easily
• Increase Return on Investment

DYNAMICS 365 for Customer Service

Our experts can help you with Microsoft Dynamics 365 for Customer Service. Let's turn your customers into clients for life.

Your customers want information on the go. We can help automate responses with built-in intelligence with Microsoft Dynamics 365 for Customer Service. Deliver faster results, more personalized service and add value with every interaction.  ZephyrIT is a Microsoft Gold partner that can help build this seamless experience.

SEAMLESS EXPERIENCE

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Today’s customers are smart and want a seamless experience from your organization. Microsoft Dynamics 365 allows you to empower your Customer Service teams with tools to meet customer demands. The end result builds a happy customer and brand loyalty.

SELF-SERVICE

Help your customers help themselves. Dynamics 365 for Customer Service makes it easy for your customers to find answers on their own time. Additionally, create a community access space to connect with peers and experts. 

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• Access to customer service anytime, anywhere

• Deliver real-time service that’s optimized for any mobile operating system and device

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ENABLE YOUR EMPLOYEES

Give your agents the tools, guidance, and data they need to resolve issues. Your employees will speed up resolutions and deliver a more personalized, effective level of support using service software that accesses all customer information in one place even pulling data from systems outside customer service.

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• Support agents with a visual interface that delivers role-tailored experiences

• Manage cases faster and provide differentiated levels of support

• Speed resolution using machine learning and advanced analytics capabilities

• Deliver the right answers at the right time across channels

• Capture content from social media, service interactions, and experts

• Understand how your knowledge base is being used with rich analytics, helping you improve and add information based on customer needs

DATA INTELLIGENCE

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Be proactive with built-in digital intelligence.

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Enable predictive customer service using data analytics built into your customer service software.

Identify trends, anticipate opportunities, and gain invaluable insights through interactive dashboards and data visualization capabilities.

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• View real-time key service metrics through fully customizable dashboards

• Automatically detect sentiment and intent on social posts using built-in intelligence

• Resolve issues faster by using machine learning to reference relevant articles and cases

• Get quick insights to help identify trending issues

​SALES and MARKETING ORCHESTRATED CAMPAIGNS

It's time to unify your sales and marketing to have a complete customer experience.

ZephyrIT can help you set up an end-to-end process with tools that will empower your customers. With Dynamics 365 for Sales and Marketing you have a complete view of your customer at all times.

Know when they are interacting. Know what they want. Have your sales team speak with them at the right time in the right way. 

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• Deliver consistent messaging 

• Reduce the sales cycle and increase retention

• Deliver an instant ROI with campaign management 

• Drip and nurturing campaigns that WORK

Power Platform

Turn great ideas into beautiful solutions. With Microsoft Power Platform you can analyze data, automate processes—and take action. The platform includes Power BI, Power Apps, Power Automate.

ARTIFICIAL INTELLIGENCE

Microsoft AI (Artificial Intelligence) helps transform business needs. Innovation is moving forward with new possibilities. Find out how you can leverage Machine Learning, AI, and Bots to enhance your business operations. We create custom solutions for the way you do business.

Microsoft Dynamics 365 Finance and Operations

Grow your business by connecting people and processes with a single system. Finally, an intelligence ERP system built in—making financial management, sales, service, and operations easier.  ZephyrIT is your go-to Microsoft Partner we have consultants that have been down this road and can help you manage the finance and operations of your business. 

IT'S TIME TO BOOST YOUR BUSINESS GROWTH

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Financials and Operations drive the growth of your business. ZephyrIT is a expert consultant that will help you access your data-driven analytics on a large, global scale. Make intelligent and quick decisions with Microsoft Dynamics 365 for Finance and Operations.

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• Decrease time and facilitate faster with more confident decisions.

• Use roll-based workspaces. Create custom account charts, dimensions, and rules. 

• Provide checks and balances using process automation, budget planning, budget control, and three-way matching. 

• Efficiently track values and reduce user and reporting errors. 

MANAGE YOUR SUPPLY CHAIN

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Now you have a complete process to unify and consolidate your supply chain.

Dynamics 365 for Finance and Operations can help you work smarter with vendors, inventory, employees and speed of delivery. 

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• Have a detailed view of your inventory—regardless of where you are

• Offer customers items that you don’t maintain in inventory

• Post a sales credit memo and manage customer refunds

• Avoid lost sales by offering substitute items when requested items aren’t available

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MOVE PRODUCTS TO YOUR CUSTOMERS AT THE RIGHT TIME

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Dynamics 365 for Finance and Operations automates the process. It allows you to reduce costs associated with operations (inbound and outbound), shipping, and supply management. Rest assured you will have a brids-eyes view of all of your products and operations. 

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SCALE YOUR BUSINESS ON YOUR TIME FRAME

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Leverage the power and flexibility of the cloud to scale globally. No longer are you constrained by a rigid IT infrastructure that hinders expansion. The cloud infrastructure of Dynamics 365 for Finance and Operations enables the system to grow with your business, at your pace.

Dynamics 365 for Finance and Operations makes it easy to process payments, reconcile bank accounts, and expedite collections. Plus, learn how you can create personalized sales quotes and convert them into professional invoices without leaving Outlook.

Power Platform

Turn great ideas into beautiful solutions. With Microsoft Power Platform you can analyze data, automate processes—and take action. The platform includes Power BI, Power Apps, Power Automate (Microsoft Flow), and Power Virtual Agents.

Link All Your Data For a Competitive Advantage

Connect workflows to hundreds of data sources using a library of connectors and Common Data Service - bringing your data together for a single source of truth while you uncover insights as well as customize and extend Office 365, Dynamics 365, and Azure capabilities.

ARTIFICIAL INTELLIGENCE

Microsoft AI (Artificial Intelligence) helps transform business needs. Innovation is moving forward with new possibilities. Find out how you can leverage Machine Learning, AI, and Bots to enhance your business operations. We create custom solutions for the way you do business.

AI PLATFORM
Innovate and accelerate with powerful tools and services that bring AI to every developer.

INTELLIGENCE APPLICATIONS

Experience the intelligence built into Microsoft products and services that you use every day.

AI SOLUTIONS

Accelerate your digital transformation by taking advantage of the power of AI, data, and cloud computing. Begin—or enhance—your AI journey with our business platform, accelerators, and built-from-the-ground-up tailored solutions.

CORTANA

Learn how Cortana is helping you stay on top of it all so you can focus on what matters most