Keyboard and Mouse

Delivery and Solutions

"Solutions By Design"

Digital Transformation

Enterprise Resource Planning

Customer Relationship Management

End to end Implementation

 
Digital Transformation Starts Here 

 

ZephyrIT Can help you build a more intelligent cloud solution. Connect your data. Drive smarter decisions. Transform your business with a complete end-to-end process that will help you capture new business opportunities.

 

Empower your employees, optimize your operations and engage your customers.

 

Learn how we can help you combine your ERP, CRM data Intelligence, Content and document Management.

• Improve Customer Experience

• Shorten Your Sales Cycle

• Achieve Seamless Connectivity
• Insights to Deep Levels of Data
• Leverage Social Engagement
• Deploy Quickly and Scale Easily
• Increase Return on Investment

Enterprise Resource Planning

We have only one goal. We make your company successful and profitable and efficient. ZephyrIT team work with your team to evaluate your need and find the best industry solutions.

ZephyrIT  Methodology

  • Validate your business processes

  • Qualify your cloud solution need

  • Design effective solutions

  • Execute proof of concept sessions that validate our design

  • Conduct conference room pilot testing

ERP Selection

We know Cloud ERP. Our experienced consultants will conduct diligent “discovery sessions” to find out the functional components that your business needs.

 

Once we understand what we need for all business areas in your company, we provide a business process document that outlines your requirements.


After completion of business processes, we present a tailored demonstration for the cloud solution that best fits for your processes.

 

You will have a checklist to confirm whether or not all requirements are met.

We help align your business goals and objectives with software and application strategies that are scalable to your growth. 

Finance (F&O)

“Compliance and profitability in a cloud based integrated Business Application”

Finance being the key business function of your company. ZephyrIT can assist by integrating financial systems, business performance KPI's, general ledger, cash flows and improving finance the delivery function through ERP capabilities.

 

Our experience consultants include Financial Accounting, Management and Operational consultants.

Procurement and Supply Chain

Being one of the key function of the business, we have intangible experience across procurement and supply chain business processes.

 

Our resources have expertise across various ERP products ranging from Oracle, SAP, Microsoft and others.

Business Operations

“Our aim is to deliver Effective & efficient business operations”

Understanding the importance of operations is crucial, operations play an important role in supporting business functions and helping the business run smoothly. We aim in understanding your business operations as well as provide you solutions to increase your operational performance. Our capabilities range from database management, test development, change management, business analyst and others.

 
 
 

Customer Relationship Management

(CRM)

ZephyrIT has a range of comprehensive Customer Centric Professional Services that can be chosen individually or combined to create a complete end-to-end service package depending on your needs and business goals. 

We improve our client’s business outcomes by implementing their CRM system to support their sales process, streamline service protocols, and provide actionable dashboards and reports to executives.

 

Throughout our CRM consulting practice, we’ve empowered numerous businesses with successful CRM software while mitigating software project risk.

Our clients benefit from the technical expertise and system knowledge of our consultants who plan and carry out each project.

 

We take the time to learn your business process and leverage your CRM software to support your goals, such as higher user adoption rates and improved functionality.

 

We’re dedicated to helping our clients see notable impact to ROI with CRM implementations.

We can provide an unbiased perspective on CRM functionality and recommendation.

 

While both solutions are excellent CRM vendors, each has its strengths and weaknesses.

 

Our consultants help you evaluate your unique requirements to determine which system has the best fit for your business based on the merits of the software.

 

It has been our experience in multiple  industries that the decision-making process is aided with a solid evaluation framework.

 

That way, our consultants can recommend the CRM solution that will best improve your business performance.

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The CRM consulting services we offer encapsulates every aspect of implementation, training, and execution.

 

We ensure the system works just as planned and train your employees to properly use your new software before the go-live date.

 

We provide support throughout the lifetime of your product, ready to step in at any time to fix a failing process or streamline sales cycles.

 

Our team uses a six-step process to ensure your project is fully executed from start to finish.

Your software is guaranteed to empower your organization by analyzing, planning, testing, and carefully implementing a strategy that aligns with your business objectives.

End-to-End Implementation

Our approach utilizes a business process focus that enables our clients to meet their business objectives and project milestones.

 

ZephyrIT adheres to industry best practises and uses project methodology proven success.

With our implementation approach, you have visibility to every step we take a team with clear understanding of what is expected and what is achieved.

Support

 

We want your company to be self-sufficient.

 

This is our ultimate goal.

 

When we support you to resolve issues, we make sure that we provide proper resolution documents so you don’t rely on us all the time.

 
 
 

Microsoft Dynamics 365

The future of technology has arrived – take advantage of it. ZephyrIT can help you evaluate, purchase, customize and implement Microsoft Dynamics 365 for your business.

What is Microsoft Dynamics 365?

Digital Transformation Starts Here 

 

ZephyrIT takes Microsoft Dynamics 365 and builds you a more intelligent cloud solution. Connect your data. Drive smarter decisions. Transform your business with a complete end-to-end process that will help you capture new business opportunities. Empower your employees, optimize your operations and engage your customers. Learn why Dynamics 365 and how you can combine your ERP and CRM.

 

• Improve Customer Experience

• Shorten Your Sales Cycle

• Achieve Seamless Connectivity
• Insights to Deep Levels of Data
• Leverage Social Engagement
• Deploy Quickly and Scale Easily
• Increase Return on Investment

Dynamics 365
Customer Service

Build brand loyalty by creating effortless service experiences

Dynamics 365
Sales

Increase sales performance, all while maximizing productivity

Dynamics 365
Field Service

Improve customer satisfaction, first-time fix rates, and resources

Dynamics 365
Marketing

Brings content, data, and processes together

Dynamics 365
Finance & Operations

A complete process to unify and consolidate your supply chain.

Dynamics 365
Commerce

Helps retailers deliver exceptional customer experiences

Dynamics 365
Business Central

Make smarter decisions, and accelerate growth

ZephyrIT can help you with reduced licensing costs, configurations, cloud strategies, infrastructure requirements, and disaster recovery which are just a FEW of the immediate savings.

 

We have been down this road and Office 365 and Microsoft 365 can help you cut costs, increase productivity, and secure your environment.